ServiceNow’s top HR leader shares key tips for college graduates and entry-level workers



New employees are more than Have trouble finding a job– Once they enter laboratory. The common pandemic has made some young people not have years of normal social interaction, and The rapid development of AI It means that young people who are not invested in learning new technologies are already behind.

Fortunately, there are multiple ways New employees Success was achieved from the beginning, according to Jacqui Canney, chief of software company and AI promotion officer ServiceNow#386 Fortune 500. The topic is especially important to her, as more than 22% of the public roles of about 27,000 people have been designated as early as their careers this year. The company also plans to take over 530 interns this year.

She said, first introduce the office in person. Early staff should especially cherish that time, because the best learning happens when people are in the same room, Caney said. She advises those of the newbie workforce to attend meetings, whether it is their job to solve the problem at hand.

“They need to look at how the company works, good or bad, and you have a lot of things along the way, just listen,” she told her. wealth. “You don’t need to be here five days a week, and that’s a balance, but I do think it’s important to be in person.”

Second, young workers should keep coming up with new ideas. When a new worker is on board, ServiceNow Spending a lot of time requires not only training these individuals’ personal roles, but also encouraging them to engage in providing potentially useful advice. So the company hosted a number of hackathons to get the group to think about AI and how it can help the company. She advises young people who want success don’t back down when promoting new products or making their work more productive.

“Literally, they are the largest workforce in our entire company and we don’t want to shut it down,” she said.

But Caney does have a cautious attitude towards new employees, who will usually quickly emphasize more standard work experience because they think it has nothing to do with their current position. She said this was the wrong move because early work can help build the vital gentle skills employers look for in their employees.

“What you learn in your first job has nothing to do with what you are doing now,” she said. “But it teaches you to understand responsibility, or to deal with the public, (or) even serve.”

British
brit.morse@fortune.com

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