Freight Shipment and Logistics Company Flexport Muterake the latest products and new features, which are used, in what the company is saying that the company will be the first time in some semi-annual announcements like this.
If it sounds similar to Airbnb approach to the announcement of seasonal products, due to the new Flexport approach.
“Brian Chesky tells you that it does,” The Founder Flexport Ryan Petersen said in interview, referring the CEO airbnb. “He gave this great talk of this time Paul Graham wrote essay aboutThat is called ‘founder mode,’ I was on that day, and it was a good advice. ”
The next product release will come to the “last summer,” according to Flexport.
Petersen tells the techcrunch who moved to Cadence “twice a year offers two great benefits. One,” Nothing is like the power of time. “More more about marketing.
“We have developed a number of great technologies for years, but the type of fanfare, and buzz, and the opportunity to tell the way the customer can see what is built,” Petersen against TechCrunch.
Flexport said that over 20 different products on Monday, many have used indoors, all supported by combination AI from Openai, Angthropic, and AWS. The promotion of a great product comes as petersen to complete the first year as the CEO Flexport after fire The former Dave executive executive By the end of 2023 in the offer to “earn (Flexport).”
Among the new products is the Flexport intelligence, which contains information about shipping using a natural language guide. Others, called towers, will provide visibility and control of real time for all customers in all logistics networks, although the company is not managed by Flexport, “according to the company.
Formerly, this is a staff that Flexport for customers. Wear on AI to perform the task and, because there is a relationship that a big relationship is for the company – especially for one reason the company has tasted customer relationships.
“This is something we remember. I still believe in people first,” said Petersen. They say new products will offer “the best of both worlds” because the business will still have the ability to call the team member member – ideally, if you need or be better if it takes or more fun.
For the purpose, Petersen says she hugged AI will help Flexport grow ranks, not changing workers.
“I think that the company – and I will be the best of the company to take care of this work will not be lesser for you to grow. If you are lower than anyone else , you need more people than you ever do the service, selling, consultation, technology, development, and celera.
Other flexport effort announces Monday is the inclusion of ai agency that is developed in ai in some of its own work.
Petersen emphasizes that Flexport is very carefully introducing this ability. Now the company is trying this with truck and warehouse using the logistics platform. Ai Voice Voice call drivers to tell, there are many who can be taken in the area and admire warehouse to refer to basic details like the operation hours.
Petersen says this helps this simple conversation but Flexport is still closing the transaction through the regular workflow on the platform. They say that they “hesitate” hurry up with sound agents in other parts of the Flexport business until the ability to increase.
“My quality bar standards to make the administration of this customer is high,” he said. “I think the future of customers will enjoy chatting with AI if they are good to answer their questions.”
That doesn’t mean Petersen plans to move slowly with the whole AI. In fact, they say that the speed of the flexport has been able to experiment.
“Our team can look at pain (customer) pain and find some processes that can be done better by LLM or other day, living, otherwise, used by thousands of companies without entering the company’s conclusion or get someone , “he said.
