When Meta launches the payment verification service, Meta Verified, In 2023, the tech giants promised to the user and The business is the same The offer that offers will include direct access to customer support. However, in the combination of mass on facebook and Instagram The account, also a Facebook group, some verified pay customers say that you have gained help from the META regority meta, although they are facing the most serious crisis.
In email to TechCrunch and in the posts inside the social media, the user has shown interaction with the Reps for the Reps diveriasi Meta, which she gets eliminated and nasty.
This account tires, which are specifically led by AI system, have affecting users for many weeks and monthSee rankings-. A Petition begging Meta to solve the problem It has reached 25,500 signatures and continues to grow. In Reddit, the user has managed to offer each other tips on the proceeding or supporting method. Much even threatening Legal prevailSee rankings-.
When tens of thousands may be affected by the prohibition, which is a small drop in the bucket for Meta, which contains users-based in many billion. Still, for people who are business or personal brands suddenly lost from Facebook or Instagram, the significant loss. Other that you have access to photos and interactions that are uploaded until now your friends are similar to your friends.
So far, meta is only common acknowledge The tire affects the Facebook group, say the last week that fixes the “technical error” that causes suspension. In an The Page Help PageAlso there is a brief touch of the problem.
Meta has not confirmed whether, malware, or some other issues cause ban.
However, on the Instagram Help page, Meta only records “If there is a problem that access the Instagram account. We are looking for and apologize for the uncomfortable.”
For users who have now lost access to your account for more time, despite very happy, this is more than difficulty.
“I opened around 5-6 tickets on verified accounts. These agents break and close the conversation,” Meta users, mys Kararana, telling techcrroch. “I already have an account since 2017 and never had a problem. She suspends me, saying I can’t start, but can’t start.
In other emails with TechCrunch, the user describes the non-productive conversation with the visible rep that cannot solve the problem with the wrong ban.
“Back in April, I got an instant account by being suspended because I could never do it.” On April 3, I buy three months, and it will still come back to this worker. “
The account is 6/4/5 18 years of 16 years of age not to kill falsely for CSE along with 1,000. I am trained for the lost family. I have saved the child from what they accused me. I’m using FB / ig just fine and I get this? Fixed to me and all the people who do not mistake you.
– Maureen Reintjes (@deskide) June 29 2025
@andymstone My account is wrong suspended June 3! Benefits my business for many weeks without a response from anyone, I have never been suspended on any platform and need this stay! pic.twetter.com/gmiboxjslr
– Lamazin (@damazazinofissificial) 1 July 2025
The complaint only representatives of concerns who have heard about, directly from the user and from the post on social media.
In Reddit thread, user clarify Meta Repsvery repsveryed as “Unless Unelulupul,” “Give a canned response,” offers “no help,” and explain Waiting for an hour for responseand more.
Some are noted that when they go to the meta you have received, they placed on the waiting list instead of gaining access.
According to at least one userMeta Rep says that the company is overwhelmed with malware issues and too much too much support ticket. We cannot confirm this, and meta did not give insight.
However, there are some facts that some users have Moreover Access to your account, week or month after the original suspension.
Added to comment, and bear director of communication andy stones declined to indicate a statement or update about the issue that is still active, so the user is in the dark.
