Automated investment platform advisable It has been confirmed that hackers broke into several systems last week and accessed the personal information of an undisclosed number of customers.
In an email sent Monday, TechCrunch has seen, Betterment said hackers gained access to some of the company’s systems on January 9 in a social engineering attack, which involved “third-party platforms” the company uses for marketing and operations.
The company said customers’ names, email addresses and postal addresses, phone numbers, and dates of birth were compromised in the attack.
With this access, hackers can send fake notifications to users, claiming to double the crypto value by sending $10,000 to a wallet controlled by the attacker, as reported by The Verge.
Betterment, bro allow customers to invest in crypto, too published announcement about the breach on the website, but did not disclose the number of customers targeted, or the amount of personal information accessed, stolen, or exposed by the hackers.
Betterment added that it detected the attack the same day and “immediately revoked the unauthorized access and launched a full investigation, which is ongoing,” with the help of an unspecified cybersecurity firm. Betterment also said it had reached out to customers targeted by the hacker and “advised them to ignore the message.”
“Our ongoing investigation continues to show that no customer accounts were accessed and no passwords or other log-in credentials were compromised,” Betterment wrote in the email.
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A representative for Betterment did not immediately respond to a request for comment seeking more details about the attack.
At the time of publication, Betterment’s security incident webpage contains a hidden “noindex” tag in the source code, which tells search engines to ignore the page, making it harder for anyone searching the web to find information about a data breach.