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Consumers rest in a complaint with complaints about car loans with UK Financial Ombudsman, which raises the pressure of regulators in the next moon’s subsequent case.
Financial financial service says it has received 18,658 new cases about the loan loan in December, overating credit cards as the product covered with most unresolved british complaints Sector of financial.
Strong growth promotes how car loans have turned into the greatest financial scandal in the UK since the payment bank insurance banks have been paid.
The controversy increased with a Sense of chaos In Fos after the executive chief of its unexpected stop last month, days before the chairtically low-key called a “radical” shaking its rules and announced plans to leave.
The City of London executives criticized the Ombudsman – an independent body covered by the rules written by customers in conducting customers from the sector.
Government responds by calling A review in the redress system.
Numbers for the last quarter of 2024 Show Case Cases Case
Data includes two lease of purchase and conditions to transfer canced financial agreements.
The car financial cases continue to accumulate the Ombudsman despite the FCA stops the complaining process in this area while the regulators are awaiting the court case.
The Supreme Court is the next month for listening an appeal Through vehicle loan providers challenging a ruling last year from the appeal court, banked by the banks by their complaints about their complaints about car loans.
The judgment that is unlawful for banks to pay a Commission to a vehicle deal without knowing the bank’s prompting banks for banks to achieve £ 44bn.
It was followed by a high court decision in December who rejected a challenge by barclays against a fo ruled free of charge to a car loan in 2018. The Barclays appealing against that decision.
Until the cases fully resolved and the FCA will end up stopping the complaints process, the Ombudsman is unable to issue a car loan claim decision.
“We continue to see high number of cases of motor financial sight and encourage complaints to complain to FCA.
To avoid a logjam in cases, the Ombudsman conducts preliminary investigations in car monetary cases, saying that we need to have an explanation we need “.
In spite of cases of higher vehicle car, the total number of complaints inhabited by the Ombudsman dipped in 68,430 in the last quarter of 2024, at 7 percent from the previous quarter.
Almost 80 percent of car loan cases in three months until December was filed with Professional Commectives, which brings cases of consumers to a confume of any fee fee.
The Ombudsman, who has decided to start Companies claim to claim management companies In order to carry cases from the next month, organizations are worth 47 percent of all these complaints between April and December last year, from the same period of time in the same year earlier.
FOS 36 percent said in cases brought directly to consumers, while it only supports 26 percent complaints taken by professional representatives.