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Barclays expect to pay up to £ 7.5nmmn with customers’ fees after an outage of UK Bank which means more than half of its fees have failed in a three-day fee last month.
The bank says a letter to the Treasury Pelect Committee – which Thursday has been published as the incident of the incident of the barks’ that it is expected to pay between £ 5mn and £ 5mn and £ 5mn and £ 5mn.
The main nine banks of Britain and built societies equal to more than 33 days before planned tech and system baskets in the past two years, according to the committee’s collected data. It also learned that at least 158 failure incidents occurred between January 2023 and February 2025.
Three days Barclays The outage starts On January 31 and caused by violence for millions of customers, including those who are trying to meet a deadline to pay HMRC after filing their own tax return.
Confirmed by the street by the street 56 percent of online charges last month failed to fail the main mainframe systems.
Checking is found that the UK bank has already paid near £ 5mn of injuries while suffering 33 outages in the past two years, no recent events – the largest of all banks checked. This means Barclays can end up paying overall £ 12.5mn of the fee owed outages that occur since January 2023.
HSBC has been suffered in 32 holes in that time, the second highest number, and paid customers more than £ 200,000 in charge. Natwest hit 13 incidents lasting overall 194 hours, the largest time, leading the bank to pay nearly £ 350,000 in consumers.
“For families and individual pay salaries to pay, loss of access to payday banking services can be a terrible experience,” said the Treasury Pelect Chair Chair. “Truth has enough outages to fill a month in the last two years showing customers’ failures completely valid.”
Barclays UK Picoke Executive Vim Maru said in a committee letter that bank management is “depressed in the impact of our customers during the occurrence period”.
He added that the priority of Barclays’s’ to act quickly with the interests of our customers regularly communicates with customers within the first event.